Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.windepotstore.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our payment gateway Braintree; LiveChat, Google, Facebook, and Bing.

Order information

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our payment gateway Braintree and Paypal

Customer support information

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: none.

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use BigCommerce to power our online store. You can read more about how BigCommerce uses your Personal Information here: https://www.bigcommerce.com/privacy/.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@windepot.com or by mail using the details provided below:

Win Depot
[Re: Privacy Compliance Officer]
42-38 Northern Blvd. Long Island City, NY 11101, United States

Last updated: April 6, 2021.

SUPPLEMENTAL NOTICE FOR CALIFORNIA CONSUMERS

If you are a California resident, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA) with respect to your Personal Information:

Right to Notice. Before or at the time we collect Personal Information from you, you have the right to receive notice of the Personal Information to be collected and the purposes for which we use it. This Supplemental Notice is intended to satisfy this requirement.
You also have the right to request that we disclose to you the categories of personal information we have collected about you in the preceding 12 months, along with the categories of sources from which the personal information was collected, the purpose for collecting or selling the personal information, the categories of third parties with whom we shared the personal information, and the categories of third parties with whom we sold the personal information.
Right of Access. You have the right to request that we disclose or provide you with access to the specific pieces of Personal Information we have collected about you in the preceding 12 months.
Right to Deletion. You have the right to request that we delete the Personal Information we collect from you. However, in certain situations we are not required to delete your Personal Information, such as when the information is necessary in order to complete the transaction for which the Personal Information was collected, to provide a good or service requested by you, to comply with a legal obligation, to engage in research, to secure our websites or other online services, or to otherwise use your Personal Information internally in a lawful manner that is compatible with the context in which you provided the information.
Right to Opt-Out of the Sale of Personal Information. If the Site sells your Personal Information to third parties, you have the right, at any time, to direct us not to sell your personal information. To exercise this right, please contact us through the contact information on this page. The Site does not sell the Personal Information of minors under 16 years of age without affirmative authorization.
Right Not to Be Subject to Discrimination. You have the right to be free from discrimination or retaliation for exercising any of your rights under the CCPA as described above.
VERIFICATION: We value the security and confidentiality of your Personal Information. Therefore, if you exercise your right to notice, right of access, or right to deletion, we must first verify your identify to make sure that you are the person about whom we have collected Personal Information. We verify every request carefully. Along with your request, we ask you provide us with your name, address, phone number and email address. You may also authorize someone else to submit these requests on your behalf. To do so, you may designate directly with us another person who may act on your behalf by providing us with a notarized copy of power of attorney, or ask the authorized agent to provide us with a copy of your written permission and a scanned copy of their own government-issued ID.

Categories of Personal Information Collected	Sources of Personal Information	Purposes for Collecting or Sharing Personal Information	Third Parties to Whom We Disclose Personal Information	Third Parties to Whom We Sell Personal Information
Identifiers	Directly from consumer	‐For our everyday business purposes such as to process your requests, inquiries, or other communications with us ‐To process and manage your purchases, transactions, and payments with us ‐Auditing related to current interactions with you including counting ad impressions and unique visitors to our website ‐To detect security incidents and other fraudulent activity ‐To monitor and improve our website functionality ‐To personalize your website experience ‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads ‐To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business	‐Advertising networks -Digital agencies -Government entities -Marketing platform providers ‐Joint marketing partners	-We do not sell this information
Financial Information	Directly from consumer	‐For our everyday business purposes such as to process your requests, inquiries, or other communications with us ‐To process and manage your purchases, transactions, and payments with us	-Financial transaction processors	-We do not sell this information
Commercial Information	Directly from consumer	-For our everyday business purposes, such as to process your requests and inquiries -To comply with laws and regulations, including responding to government inquiries ‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads	-Digital agencies -Government entities -Marketing platform providers -Joint marketing partners	-We do not sell this information
Network Activity Data	Web beacons, cookies, plug-ins, web logs, and other analytics tools	‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads ‐To monitor and improve our website functionality ‐To personalize your website experience	-Marketing platform providers -Joint marketing partners -Digital agencies	-We do not sell this information
Geolocation Data	Third party/Service provider	‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads	-Marketing platform providers -Digital agencies	-We do not sell this information
Electronic and Sensory Data	-Directly from consumer -Third party/service provider	‐To improve our customer service interactions -For our everyday business purposes, such as to monitor compliance with store procedures	-Marketing platform providers -Digital agencies	-We do not sell this information
Written Signature	Directly from consumer	‐For our everyday business purposes such as to process your requests, inquiries, or other communications with us ‐To process and manage your purchases, transactions, and payments with us ‐To detect security incidents and other fraudulent activity	Government entities	-We do not sell this information
Inferences	Directly from consumer; web beacons, cookies, plug-ins, web logs, and other analytics tools	‐For marketing purposes to deliver content and product and service offerings, including targeted offers and ads ‐To monitor and improve our website functionality -To improve our customer service interactions	-Marketing platform providers -Digital agencies -Joint marketing partners	-We do not sell this information